1:1 Done With You
Hands-on support. Real change.
Work directly with Lou to unpack your business, fix what’s not working and build systems that actually hold.
This is for operators who are ready to stop guessing and start running a venue that works for them.
We focus on:
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Cost of goods + pricing structure
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Wage control + rostering
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Menu performance + profitability
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Team standards + accountability
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Systems, workflows + service flow
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Leadership + stepping out of the day-to-day
Outcome:
Clarity, control and a business that runs properly - not reactively.
READY TO GET ON TOP OF IT ALL?
THIS ONE IS FOR YOU -->
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Systems & Setup
Build it right from the start (or fix the mess).
If your business feels messy, inconsistent or reliant on you being everywhere - this is where we fix it.
We implement the structure your business is missing.
Includes:
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SOPs and service standards
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Staff onboarding + training systems
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Role clarity + expectations
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POS + operational systems setup
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Workflow design (FOH + BOH)
Outcome:
A business that runs consistently, with or without you.
Systems & Setup
Build it right from the start (or fix the mess).
Numbers & Profitability
Know your numbers. Make more money.
If you don’t know your numbers, you’re guessing. We fix that - fast.
We work on:
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Food cost control
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Menu pricing + margin strategy
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Wage percentages
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Profit clarity
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Identifying where money is being lost
Outcome:
Confident decisions backed by real numbers, not a gut feeling.
Numbers & Profitability
Know your numbers. Make more money.
Menu & Product Development
Food that sells. Not just looks good.
Your menu should drive profit, not just fill space.
We help with:
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Menu structure, design + flow
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Product mix + positioning
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Seasonal updates
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Plating + consistency
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Local + tourism-driven offerings
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1:1 with one of our highly experienced chefs onsite (fees apply interstate)
Outcome:
A menu that performs, sells and reflects your brand.
Menu & Product Development
Food that sells. Not just looks good.
Team & Culture
Build a team that actually works.
Good people are hard to find. Keeping them is harder. We help you set the standard and lead properly.
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Includes:
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Team expectations + standards
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Communication + accountability
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Performance improvement
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Leadership support for owners/managers
Outcome:
A team that shows up, performs and backs your business.
TEAM & CULTURE
Build a team that actually works.
New Venue / Reset Support
Opening, expanding or starting again.
Whether you’re opening a new venue or need a full reset, we help you do it properly from day one.
Includes:
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Concept refinement
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Operational setup
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Staffing structure
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Systems implementation
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Pre-opening support
Outcome:
A strong, structured launch, not chaos.
Opening, expanding or starting again.
NEW VENUE/
RESET SUPPORT
Coffee Training
Train your team. Lift your standard.
Good coffee is non-negotiable - and inconsistent coffee will quietly kill your reputation.
This training is designed to build confident baristas, improve workflow and ensure every coffee meets your standard.
Includes:
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Dialling in espresso
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Milk texturing + latte art fundamentals
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Speed, workflow + consistency
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Machine care + daily cleaning
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Customer interaction at the coffee point
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Troubleshooting common issues
COFFEE TRAINING
Train your team. Lift your standard.
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1:1 SUPPORT IS FOR YOU IF...
Things are working, but not as well as they could.
You want more structure, more clarity and less firefighting.
You’re ready to do the work and see it pay off for you.
and who are we to help?
we're lou & doogal
We built Flinders Food Co from the ground up and now run two regional venues.
We know what works because we’ve had to make it work. This isn't just theory we're here to teach, it's lived experience.
